On your Mac - Open System Preferences > Printers and Scanners - and change your paper size on the printer back to LetterĪfter making the change and closing system preferences, wait 30 seconds - this is important. This change won't fix it, but it will make Citrix take another look at your printer.ĭo a File - Exit again to quit Design Manager. Go to your printer and change the paper size to a different size - A4 for example. Next - On your Mac - Open System Preferences > Printers and Scanners Log out of Design Manager using the File - Exit option. If rebooting doesn't work please try the following steps:
For some users, simply rebooting the Mac seems to resolve the page mismatch. Apple/Mac has made some recent changes (we believe in preparation for the new operating system Big Sur) that is impacting printing within Citrix.
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